Q: What type of printer cartridges does etone Technologies Inc. collect for recycling?

A: etone Technologies Inc. accepts all types toner cartridges for recycling. The main objective of our program is to collect toner cartridges for recycling, so that we can help to reduce environmental waste by diverting the amount of ink and toner cartridge waste that ends up in our land fills each year. And therefore the brand or type of cartridges accepted by us is irrelevant to the purpose of collection.

Q: Is there a fee to join etone’s recycling program?

A: No, there is no fee to join etone’s recycling program. Our recycling service is available free of charge.

Q: Do you supply ink and/or toner cartridges?

A: Yes, etone supplies remanufactured toner cartridges used in printers, fax machines and copiers. We also supply ink cartridges.

Q: Will the use of remanufactured cartridges affect the functionality of my printer/ fax/ copier?

A: No, the use of remanufactured cartridges by etone will not affect the functional ability of your printer/ fax/ copier in any way. Our products are fully compatible with your existing equipment in the same way that an OEM product will be. etone has been in business since year 2002. Till date no buyer has ever reported any damage to their printer/ fax/ copier from using one of our cartridges.

“In short, printer cartridges don’t need to be so expensive. In order to protect their profit margins, the OEMs often claim that non-OEM cartridges might damage your printer. No manufacturer (or remanufacturer) can guarantee that a cartridge will never fail, but there is little chance that a toner or ink cartridge could ever affect the functionality of a printer or fax machine. Plus, many remanufacturers offer guarantees, promising to repair any possible related damage; due to the excellent quality of remanufactured products, this is an offer they almost never have to make good on.”Article “Cartridge Solutions” by Megan Taylor, Recharger Magazine, August 2002.

Q: What is the advantage of buying toner cartridges from etone?

A: WWhen you buy an etone cartridge, you get best quality product for lowest price.

	Our toner cartridges cost 30-60% less than the OEM (Original Equipment Manufacturer).
	We work very hard to ensure the quality of our environment friendly cartridges - making sure the prints are of good quality, the yield is as advertised and the experience for the users is a positive one.

100% Satisfaction Guaranteed -We guarantee your shopping experience with us will save you time and money.

Q: How long will it take to receive my purchases?

A: If an order is placed before 11:00 a.m., it will be shipped out on the same day. Orders that are placed after 11:00 a.m. will be shipped out the following business day.

All the tracking information will be automatically email to you when the item is shipped.

It usually takes 1 business day for the delivery of local orders. Normal delivery time is 2 to 4 business days for orders in Canada (non-local) and the United States. Other overseas shipments will vary according to the courier service.

Q: What is our return policy?

A:Every item comes with 1-year shelf life or 1-year defect free warranty. For any defective item, we will refund your payment or replace with new one. Toll Free customer service 1-866-996-8898.

If you have any other questions or inquiries, please e-mail us at info@etone.ca.